RESEARCH ARTICLE
Revisiting the relationship between corporate social responsibility and organizational performance: The mediating role of team outcomes
Khawaja Fawad Latif,
Aymen Sajjad,
Rabia Bashir,
Muhammad Bilal Shaukat,
Muhammad Bilal Khan, Umar Farooq Sahibzada,
Corresponding Author
Khawaja Fawad Latif
Department of Management Sciences, COMSATS University Islamabad, Attock Campus, Attock, Pakistan
Correspondence
Khawaja Fawad Latif, Department of Management Sciences, COMSATS University Islamabad, Attock Campus, Attock, Pakistan.
Email: kfls_83@hotmail.com
Search for more papers by this authorAymen Sajjad
School of Management, Massey Business School, Massey University, Auckland, New Zealand
Search for more papers by this authorRabia Bashir
Department of Management Sciences, COMSATS University Islamabad, Attock Campus, Attock, Pakistan
Search for more papers by this authorMuhammad Bilal Shaukat
Department of Management Sciences, Abasyn University, Peshawar, Pakistan
Search for more papers by this authorUmar Farooq Sahibzada
School of Management Northwestern Polytechnical University, Xi’an, China
Search for more papers by this authorKhawaja Fawad Latif,
Aymen Sajjad,
Rabia Bashir,
Muhammad Bilal Shaukat,
Muhammad Bilal Khan, Umar Farooq Sahibzada,
Corresponding Author
Khawaja Fawad Latif
Department of Management Sciences, COMSATS University Islamabad, Attock Campus, Attock, Pakistan
Correspondence
Khawaja Fawad Latif, Department of Management Sciences, COMSATS University Islamabad, Attock Campus, Attock, Pakistan.
Email: kfls_83@hotmail.com
Search for more papers by this authorAymen Sajjad
School of Management, Massey Business School, Massey University, Auckland, New Zealand
Search for more papers by this authorRabia Bashir
Department of Management Sciences, COMSATS University Islamabad, Attock Campus, Attock, Pakistan
Search for more papers by this authorMuhammad Bilal Shaukat
Department of Management Sciences, Abasyn University, Peshawar, Pakistan
Search for more papers by this authorUmar Farooq Sahibzada
School of Management Northwestern Polytechnical University, Xi’an, China
Search for more papers by this authorAbstract
The purpose of this study is to examine the mediating role of team outcomes on the relationship between corporate social responsibility (CSR) and organizational performance. The study utilized partial least squares structural equation modeling to test the direct and mediation effect based on 225 employees from the cement sector. Fuzzy set qualitative comparative analysis (fsQCA) was used to identify the causal recipes leading to higher organizational performance. The results revealed a significant direct effect of CSR on performance, whereas team performance mediated the relationship; the mediating role of team identity and team efficacy was partially significant. fsQCA showed that a varied combination of CSR and team outcomes can lead to improved organizational performance. Our results contribute to the earlier studies that have predominantly examined the direct relationship between CSR and organizational performance by demonstrating that team outcomes mediate the relationship between CSR and organizational performance.
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