Volume 99, Issue 1 p. 37-46
Research

Performance of Mental Health Counselors in Integrated Primary and Behavioral Health Care

Dogukan Ulupinar

Corresponding Author

Dogukan Ulupinar

Department of Educational Psychology, Counseling, and Special Education, The Pennsylvania State University

Now at Department of Educational Psychology and Counseling, California State University, Northridge

Correspondence concerning this article should be addressed to Dogukan Ulupinar, Department of Educational Psychology and Counseling, California State University, Northridge, 18111 Nordhoff Street, Northridge, CA 91330-8265 (email: dogukanu@gmail.com).Search for more papers by this author
Carlos Zalaquett

Carlos Zalaquett

Department of Educational Psychology, Counseling, and Special Education, The Pennsylvania State University

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So Rin Kim

So Rin Kim

Department of Educational Psychology, Counseling, and Special Education, The Pennsylvania State University

Now at Department of Education Sciences and Professional Programs, University of Missouri–St. Louis

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Jonna M. Kulikowich

Jonna M. Kulikowich

Department of Educational Psychology, Counseling, and Special Education, The Pennsylvania State University

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First published: 10 December 2020
Citations: 3

Abstract

Integrated primary and behavioral health care (IPBH) is becoming a preferred mode of service delivery in the United States. Integrated care includes the participation of medical and mental health professionals, such as mental health counselors. The clinical outcomes of these professionals need to be studied to determine their effectiveness in such settings. We examined the performance of 10 mental health counselors on the clinical outcome of 1,747 clients treated in an IPBH center. Analyses using growth curve modeling and pre-post test design revealed that mental health counselors were effective overall, but they differed in client dropout rates and efficiency in reducing clients' initial symptoms. We used the analyses to rank order counselors based on their effectiveness. Counselors who were the most effective varied in their efficiency but demonstrated the lowest client dropout rates. Implications for future research and counseling practice were discussed.

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