Volume 37, Issue 2 p. 204-230
RESEARCH ARTICLE

Objective and results-based management of universities: Constructing reality or illusions?

Nikolaj Kure

Nikolaj Kure

School of Business and Social Sciences, Aarhus University, Aarhus V, Denmark

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Hanne Nørreklit

Corresponding Author

Hanne Nørreklit

School of Business and Social Sciences, Aarhus University, Aarhus V, Denmark

Correspondence

Hanne Nørreklit, School of Business and Social Sciences, Aarhus University, Fuglesangs Allé 4, 8210 Aarhus V, Denmark.

Email: hannenorreklit@mgmt.au.dk

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Kristian M. Røge

Kristian M. Røge

Middelfart Municipality, Middelfart, Denmark

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First published: 19 May 2020
Citations: 8

Abstract

This paper examines the conceptual qualities of the framework of ‘objective and results-based management’ implemented by Danish governmental institutions for the effective performance management of Danish university institutions. Drawing on pragmatic constructivism, we make a conceptual inquiry into whether this framework contains conceptual qualities that may form the basis for effective performance management of universities. The analysis reveals that the conceptual structure of the model features numerous poorly outlined concepts and mismatches, which gives rise to a language game of pseudo-realism that is liable to produce illusory control practices. We show that poorly developed performance measurement concepts create an environment wherein top managers are not made accountable for results, thus generating a culture of delusions and arbitrary power. We also find a circumvention of the principal–agent model. The assumption of Danish governmental institutions seems to be that management has access to more information about alternative courses of action and their consequences than university scholars. The study adds to the methodological apparatus to conceptualise, understand, and analyse the effectiveness of organisational practices of performance measurement in public sector activities.

CONFLICT OF INTEREST

The authors declare no conflict of interest.

DATA AVAILABILITY STATEMENT

The data that support the findings of this study are openly available via the publicly available data repositories (https://bibliotek.dk; https://www.fm.dk; https://modst.dk; https://ufm.dk). Specific materials are listed below.

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